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mia Privacy Notice

Members (anyone who has a membership login to MIA) MIA is the data controller for the information you provide during the membership unless otherwise stated. If you have any queries about membership or how we handle your information, please contact us.

Our legal basis for processing the data described below is the performance of a contract to manage and administer your membership of MIA and to deliver member benefits to you; as well as a legitimate interest in keeping an appropriate record of any communications entered into with members and in keeping up to date member records.

What will we do with the information you provide to us?

Data we hold will be used confidentially, and to help us run our services and keep you informed - for example, to collect subscriptions, mail out publications and let you know about conferences and events; or to fulfil legal or regulatory requirements if necessary.

We will use the other information you provide to represent the sector, e.g. to compile sector demographics – you would never be identifiable individually, but such information enables us to more effectively advocate for the sector. We may also use relevant information (e.g. sector or level of membership) to advise you of products and services that may be of interest.

MIA will never sell, trade, rent, exchange or otherwise share your personal information with any other person, company or organisation without gaining consent to do so. The information you provide will be held securely by us and/or our data processors, whether the information is in electronic or physical format. We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary.

Joining as a member

If you use our online registration system, this will be collected by a data processor on our behalf .

We ask you for your personal details including name and contact details. We will also ask you about your professional details and questions relevant to the sector. Our administration and management teams will have access to all of this information.

You will also be asked to provide equalities and demographic information. This is not mandatory information – if you don’t provide it, it will not affect your membership. This information will not be made available to any staff outside of our administration and management teams, in a way which can identify you. Any information you do provide, will be used only to produce and monitor equalities statistics and demographics for the sector.

Member login information, comprising of name or username, email address, and password is collected/created.

Further details are then collected in the member profile. The information is used to provide access to the member-only areas of the website and other member-only benefits. The services and information available to you will be governed by the type of membership that you have with us.

Your personal information is also used to track your website preferences and keep you informed, unless you have opted not to receive such communications. In some instances, when a purchase is initiated by a member, billing information, that may include credit card information, is captured.

Membership database: Your membership information is held by a third party processor Your Membership (YM, owned by Community Brands) who provide this online service for us.

Here is a link to their Privacy Notice:

YM complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. YM has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.

MIA Devolved Nation or Regional Member Networks, or Special Interest Groups: If members have joined MIA Devolved Nation or Regional Member Networks, or Special Interest Groups, their contact data (email and postal), may be shared with those local committees (taking into account any communication preferences stated by that member), so that they can send newsletters and information about their activities. MIA volunteers who will be in receipt of personal information are asked to read and sign a Data Protection Agreement first – for example if they are on a group committee, they are sending out email communications or organising events.

Mia Member Portal: As well as a member profile, you will have access to a private, member-facing online community called SocialLink where you will be able to network with other MIA members. You can post to your own feed; connect with other members; and can join regional and special interest groups. Participation in Social Link is entirely optional, but by default your name and profile picture (if you choose to upload one) are visible to other MIA members on SocialLink. If you’d like other members on SocialLink to know more about you – such as your Twitter name and employer’s name – you need to change your privacy settings in your profile and also make a connection to that person. Instructions on changing your privacy settings and making connections are here.


have access to personal information, it will be appropriate to their role and they will have been asked to sign a data protection agreement. This list is not exhaustive, but volunteers include MIA Board members; Member Network Committee members; the PRAB; Mentors; Mentor Support Officers; Candidate Support Officers for Professional Registration; and Assessors for Course Accreditation.

Auditors: MIA may share your personal data with our external auditor, Baldwins who conduct an independent examination of MIA’s financial statements in order to provide an audit opinion about whether they give a ‘true and fair’ view of the state of affairs of the organisation and operations for the period. It is a statutory requirement that MIA’s accounts are audited.

Paying for your membership: If you use a credit or debit card to pay, you will be redirected to a third party service, PaySafe, who collect payment on MIA’s behalf. They will request card number, expiry date and the contact details of the person and address that the card is registered to.

Their privacy notice is here:

How long is the information retained for? Once you cease to be a member, your membership profile and details of financial transactions made with MIA, will be retained for 7 years. If you decide to rejoin, your original profile will be made active again, if still on record. We will stop all communications with you after one year, or as soon as you unsubscribe, whichever is sooner.