This session is aimed at reactive salespeople who are new to the industry and want up upskill quickly on how to manage new enquiries effectively.
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21/05/2026
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When:
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Thursday, May 21, 2026
10:30 AM
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Where:
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United Kingdom
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Contact:
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Ellie Moore
elliem@mia-uk.org
03452305508
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« Go to Upcoming Event List
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A workshop for venues and hotels to educate the sales team on how to effectively qualify enquiries and handle incoming leads using a consultative approach
We will be discussing:
- Building rapport in person, on the phone and via email
- How does the rapport effect the way you sell?
- Telephone techniques
- What qualifying means and how to do it
- Use of open and closed questions
Trainer bio - Kat Rack, Selling Savvy
Guiding inexperienced salespeople isn’t just about teaching techniques; it’s about igniting a fire within them to connect, empathise, and truly understand the needs of their clients. It’s the joy of watching potential blossom into proficiency, knowing that with the right guidance, they will not only excel in sales but also build lasting relationships based on trust and value.
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