Many experienced practitioners in the industry still see the venue contract as either a necessary chore or a tool to make sure the “other side” doesn’t get the better of you. Doing business should be about win:win and the best practice approaches to contracting will ensure that that is the outcome. This workshop not only discusses the legal necessities, it also focuses on the practical applications and how by adopting appropriate policies and practices, both the venue and its clients can get more out of their relationship. After attending this workshop, your whole approach to the venue contract will change for the better!
Through this workshop, delegates will:
Understand how venue contracts work and explore their essential ingredients.
Examine terms and conditions, their role and how to make them work for them.
Review cancellation charges, why and how they are arrived at.
Explore the dichotomy of need and how to more easily convert bookings to contract.
Review the adoption of best practices in the contracting process.
- What is a contract and why are they required
- Contracts vs Terms & Conditions - what's the difference
- Essentials of a meetings venue contract
- Liabilities, payment terms, obligations & rights
- Remedies for breach of contract
- Cancellation charges
- Force Majeure
- MIA CODE
- Dichotomy of needs
- Best practice - processes, principles and policies
- Examples of terms and conditions from the industry
- Service level guarantees
Who Should Attend
Within conference and meetings venues, anyone responsible for drafting and for issuing contracts and terms and conditions to event organisers, including the policy makers and frontline conference office management. Within the agency sector, anyone who deals with conference bookings and needs to understand what their clients are being asked to agree. Within the client side, anyone who books conferences and events and needs to know the implications of signing on the dotted line.
About the Speaker
Nick Milne who delivers venue contracts workshops for mia, HBAA and CAT Publications will deliver a full day workshop covering best practice in event contracting, including the mia’s CODE and Model terms & conditions.
Nick has been involved with the conference industry as an operator and as an innovator, for most of his working life. Having followed a 35+ year career path through operational and general management posts, he specialised in conference hotels in particular and claims to have “grown with the industry”. His hotel path has taken him through Crest and Thistle Hotels and the independent Down Hall Country House Hotel and he now heads up the domestic services and commercial activity as College Steward at Robinson College, Cambridge.